Privacy Policy

1. Who We Are

Turkmen Al Bukhari Restaurant ("we", "us", "our") is a food-service business located at Havelian Interchange Khokhar Mera, Abbottabad, Pakistan, 22520, Pakistan. We operate the website at https://turkmenalbukhari.com.

We take your privacy seriously. This policy explains what personal information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

We only collect information you voluntarily provide to us:

• Order information: your name, phone number, delivery address and order details when you place an order online.
• Contact information: your name, email address and message when you contact us through our contact form.
• Reservation details: your name, phone number, party size and preferred date/time when you book a table.

We do not collect payment card information. All payments are made in cash at the restaurant or on delivery.

3. Cookies & Local Storage

Our website uses the following technologies:

• Essential cookies: session data required for the website to function (e.g. your shopping cart contents stored in browser localStorage).
• Preference storage: we store your cookie-consent choice in localStorage so we do not ask again on repeat visits.
• Google Fonts: we load fonts from fonts.googleapis.com. Google may set cookies in accordance with their own privacy policy.

We do not use advertising cookies or third-party tracking cookies. You can clear localStorage and cookies at any time through your browser settings.

4. How We Use Your Information

We use the information you provide solely to:

• Process and fulfil your food order or table reservation.
• Contact you about your order or reservation (e.g. confirmation, delay, cancellation).
• Respond to your enquiries sent via the contact form.

We do not use your information for marketing emails, sell your data to third parties, or share it with any external parties except where required by Pakistani law.

5. Data Retention

Order and reservation records are kept for a minimum of one year for accounting and operational purposes. Contact-form messages are deleted within 90 days of being resolved. You may request earlier deletion — see Section 7.

6. Data Security

All data is stored on a secured web server. Our admin panel requires password-protected login with role-based access control. We use HTTPS (SSL/TLS) across the entire website to encrypt data in transit.

7. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to our legal retention obligations).

To exercise any of these rights, contact us by phone at +92-334-8452783 or by email at turkmenalbukhari@gmail.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of our website after any change constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Turkmen Al Bukhari Restaurant
Havelian Interchange Khokhar Mera, Abbottabad, Pakistan, 22520
📞 +92-334-8452783
✉️ turkmenalbukhari@gmail.com